Kindly go through the following when looking for the cancellation of your order(s) for TestEgy’s product(s)
- Cancellation by TestEgy: There may be certain orders that TestEgy is unable to accept and must cancel. TestEgy reserves the right, with its sole discretion, to refuse or cancel the return/refund of any order for any reason, whatsoever. Some situations that may result in your order being cancelled include, without limitation, non-availability of the product or quantities ordered by you, non-availability of the service, receiving of the order of cancellation AFTER the shipment of the product, inaccuracies or errors in pricing information, or problems identified by TestEgy credit and fraud avoidance department.
- Cancellation by the User: In case of requests for order cancellations by the user, TestEgy reserves the right to accept or reject requests for order cancellations for any reason whatsoever. As part of usual business practice, if TestEgy receives a cancellation notice and the order has not been processed/ approved by TestEgy we shall cancel the order and refund the entire amount to you within a reasonable period of time. The Company offers FREE CANCELLATION of the product only BEFORE the shipment. TestEgy will not be able to cancel orders that have already been processed. TestEgy has the full right to decide whether an order has been processed or not. You agree not to dispute the decision made by TestEgy and accept TestEgy’s decision regarding the cancellation.
- In cases of ‘Bulk Orders’: TestEgy reserves the right to cancel any orders that fall into the category of ‘Bulk Orders.’ Any TestEgy cash or Promo Code or Discount Coupon Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy.
An order can be classified as ‘Bulk Order’ if it meets with the below-mentioned criteria, which may not be exhaustive, viz:
- Products ordered are not for self-consumption but for commercial resale.
- Multiple orders are placed for the same product at the same address.
- Bulk quantity of the same product ordered.
‘Bulk Orders’ will stand canceled in the following events:
- Invalid address given in order details.
- Any malpractice used to place the order.
TestEgy’s Product Refund Policy
FOR BOOKS– No Refund/Returns/Cancellations on Book Orders! (Read Below)
REFUNDS OR RETURNS WILL NOT BE ISSUED FOLLOWING THE PURCHASE OF ANY OF TestEgy’s BOOKS. TestEgy doesn’t assure Refunds/Returns/Cancellations after the Purchase of a book.
FOR TEST SERIES– No Refunds on Online Test Series purchase! (Read Below)
REFUNDS OR RETURNS WILL NOT BE ISSUED FOLLOWING THE PURCHASE OF ANY OF TestEgy’s Mock Tests/Online Test Series/Exam Preparation Package in the following cases.
- If there is content in the Mock Tests/Online Test Series/Exam Preparation Package.
- The exam pattern of Mock Tests/Online Test Series/Exam Preparation Package is up to date.
FOR MOCK INTERVIEWS– No Refunds/Rescheduling Policy on Online Test Series purchase! (Read Below)
- TestEgy DOESN’T ASSURE REFUNDS OF OUR MOCK INTERVIEWS UNDER ANY OF THE CIRCUMSTANCES MENTIONED DOWN BELOW. If the session has been booked & your interview has been scheduled.
- TestEgy DOESN’T ASSURE RESCHEDULING OF OUR MOCK INTERVIEWS UNDER ANY OF THE CIRCUMSTANCES MENTIONED DOWN BELOW. If the Date and Time of the scheduled Interview have passed.
Mock Interviews Scheduling Protocol
The following protocols shall be followed at all times while scheduling your mock interview sessions. None of the clauses below is changeable or amendable under any circumstances.
- For 1 Mock Interview Session- The session can be booked for a date at most 1 month away from the date of registering for the session.
- For 3 Mock Interview Sessions- The sessions can be booked for a date at most 2 months away from the date of registering for the sessions.
- For 5 Mock Interview Sessions- The sessions can be booked for a date at most 3 months away from the date of registering for the sessions.
No refunds are to be issued under the above-mentioned circumstances.